Dear interested party, we wish to inform you that the " European Regulation 2016/679 concerning the protection of individuals with regard to the Processing of Personal Data , as well as the free circulation of such data" (from now on " GDPR ") provides for the protection of natural persons with regard to the processing of personal data as a fundamental right. According to article 13 of the GDPR , therefore, we inform you that this application collects some Personal Data of its Users .

Data Controller

Tropical Store S.r.l. P.IVA: 05194850755

Via Ferrara 15 - 73055 Racale (LE)

Tel. (+39) 0833 55 24 72
Mobile (+39) 345 16 59 945
[email protected]

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: Cookies, Usage data, Name, Surname, Email, Company name, VAT number, Address, Telephone, Mobile phone, Fax. Other personal data collected may be indicated in other sections of this privacy policy or by informative texts displayed together with the collection of the Data itself. The Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.
The possible use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this Application, unless otherwise specified, is aimed at identifying the User and recording the related preferences for purposes strictly related to the provision of the service requested by the User.
Failure by the User to provide certain Personal Data may prevent this Application from providing its services. The User assumes the responsibility of the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any responsibility towards third parties.

Mode and place of processing of the collected Data

Treatment modalities

The Data Controller processes Users' Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
Processing is carried out using IT and / or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, categories of appointees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.


User data is processed on the e-commerce platform located on ARUBA's servers, the Data Controller's operating offices and in any other place where the parties involved in the processing are located.

For more information, contact the owner.


The Data is processed for the time necessary to perform the service requested by the User (" principle of conservation limitation " Article 5, GDPR ), or required by the purposes described in this document, and the User can always request the interruption of Processing or deletion of Data.

User data is automatically deleted by the computer system of after 24 months of user inactivity.

Each user through the " MY ACCOUNT " section on, can autonomously :

- access in your " personal area ";
- delete all personal data previously recorded;
- view all personal data previously recorded and accumulated over time, such as (links, products displayed, products purchased, carts activated, orders placed, addresses used, name, surname, e-mail, registration date, newsletter subscription) and opt in, last visit);
- modify them ;
- export them in portable PDF format.

Data transfer abroad

The Data collected will not be transferred abroad.

Purposes of the processing of the collected data

The User Data is collected to allow the Owner to provide its services, as well as for the following purposes: Statistics, Contacting the User, Interaction with external social networks and platforms and Access to accounts on third party services.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to accounts on third party services

These services allow this Application to withdraw data from your accounts on third party services and perform actions with them. These services are not activated automatically, but require the express authorization of the User.

Access to Google and Facebook account (This Application)

This service allows this Application to connect with the User's account on the Google and Facebook social networks.

Personal data collected: Various types of data as specified by the privacy policy of the service.

Place of processing: USA - Privacy Policy Facebook

Place of processing: USA - Google Privacy Policy

Interaction with external social networks and platforms

These services allow interaction with social networks, or other external platforms, directly from the pages of this Application. The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Like button and Facebook social widgets (Facebook)

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook Inc. Personal data collected: Cookies and Usage data.

Place of processing: USA - Privacy Policy

Contact the user

Contact form (This Application)

The User, by filling in the contact form with his own data, explicitly consents to their use to respond to requests for information, quotations, or any other nature indicated by the form header.

Personal data collected in the contact form are: Name, Surname, Email, any attachments and personal information included in the body of the message.

LiveChat module (third application)

This application integrates the third application of LiveChat Smartsupp. The User, by filling in the LiveChat form with their own data, explicitly consents to their use to respond to requests for information, quotations, or any other nature requested during the conversation in LiveChat.

The personal data collected in the LiveChat form in offline mode are: Name, Surname, Email, body of the message.

For more information you can view the LiveChat Privacy Policy Smartsupp


The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookies and usage data.

Place of processing: USA - Privacy Policy - Opt Out

Further information on treatment

Defense in court

The User's Personal Data may be used for defense by the Owner in court or in the stages leading to possible legal action, against abuse of the same. The User declares to be aware that the Data Controller may be required to disclose the Data upon request of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application could provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System log and maintenance

For needs related to operation and maintenance, this Application and any third-party services it uses may collect system logs, which are files that record the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy

More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

Exercise of rights by Users

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of their existence from the Data Controller, to know their content and origin, to verify their accuracy or request their integration , the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment. Requests should be addressed to the Data Controller.

This application does not support "Do Not Track" requests. To find out if any third-party services used support them, consult their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page. Please therefore consult this page often, taking as reference the date of last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that point.

Information on this privacy policy

The Data Controller is responsible for this privacy policy, written starting from forms provided by Iubenda and stored on its servers.

Definitions and legal references

Personal Data (or Data)

Personal information is any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

It is the personal data collected automatically by the Application (or by the third party applications that it uses), including: the IP addresses or domain names of the computers used by the User that connects to the Application, the addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.


The individual who uses this Application, which must coincide with the Interested party or be authorized by him and whose Personal Data are being processed.


The natural or legal person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other body, association or organization appointed by the Data Controller to process Personal Data, in accordance with the provisions of this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration and any other entity, association or body which has the responsibility, including jointly with another owner, for decisions concerning the purposes, the methods of processing personal data and the tools used, including the profile of the security, in relation to the functioning and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Users' Personal Data are collected.

Cookie information

What are Cookies

Cookies are text files that sites send to users' terminals, where they are stored before being sent back to the same sites on subsequent visits.

Cookie management

So-called cookies can be sent to our website visitors by Each user will be able to manage, modify or delete the cookies used for browsing, modifying the settings of his browser.

Technical Cookies

Technical cookies are those that allow authentication on our site and help to monitor sessions and store specific information transmitted by users when viewing a web page. Essential for fast browsing, technical cookies facilitate the procedures for online authentication and to make purchases directly from our site. Different technical cookies are used, such as session cookies, used exclusively during browsing, and persistent cookies (or memorization cookies), which are saved in the browser until they expire upon cancellation by the user. Tropical Store through its website visible at the URL, uses different technical cookies such as session cookies, persistent cookies used to store the choices made by individual visitors and analytics cookies used to monitor users during their navigation on our website.

Third-party cookies

Third-party cookies are those cookies hosted on but coming from other websites such as analytical and profiling cookies such as Google and Facebook. These cookies are set directly by the owners, therefore the respective policies are listed below:

- Google

- Facebook

Last update 04/01/2022